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Contact Waypoint EF
We are a small team and we answer by email. Please do not include your child’s full name, date of birth, or school name in any message — we do not store those, by design.
Email us
For anything — product questions, account help, billing, privacy requests, or feedback:
Data deletion and export do not require email at all — both are one-click and self-serve from your account settings.
Before you write — quick answers
- The evaluation-request letter builder is free and needs no signup.
- Pricing questions are answered on the pricing page.
- School teams reading a Waypoint EF evidence summary: see the reader’s guide for school teams.
- How your data is handled: privacy policy.